Web Call Center (Demo)

Simple Web Call Center solution

What we provide a solution for?

Answer and initiate phone calls from any desktop or mobile web browser connected with PSTN, other browsers, VPN softphones or other custom systems

Key features

  • Multichannel communication with customers and agents
    • Phone calls (internal or public network)
    • SMS channel
    • Email channel
    • Web chat
  • Agent list with presence status
  • Customer / contact list
  • History data
  • Advanced telephony features
    • Transfer, Hold, Record, Conferencing
    • DTMF
    • Video, Screen sharing

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