Web Call Center (Demo)
Simple Web Call Center solution
What we provide a solution for?
Answer and initiate phone calls from any desktop or mobile web browser connected with PSTN, other browsers, VPN softphones or other custom systems
Key features
- Multichannel communication with customers and agents
- Phone calls (internal or public network)
- SMS channel
- Email channel
- Web chat
- Agent list with presence status
- Customer / contact list
- History data
- Advanced telephony features
- Transfer, Hold, Record, Conferencing
- DTMF
- Video, Screen sharing
Screenshots
- Incoming calls
- Outgoing calls
- Emails