Simple click in browser to make a phone call to the right destination

What we provide a solution for?

Make a real phone call to customer support 24/7 by simple click on a button in the web browser

Key features

  • Seamless integration with any existing web solution
  • JavaScript plugin which works in all modern browsers (*we are working on a small issue in Safari)
  • Configurable visual identity
  • Configurable service logic in CTEngine platform:
    • list of destinations (agents)
    • multiple simultaneous destinations
    • priority lists
    • working and non-working hours
    • agent login, etc…

Explanation diagram

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